What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Custom role
    • Organization
    • Member

    Design custom user roles with specific permissions for different team responsibilities. Improve operational security by controlling who can access sensitive information and actions.

    *Whitelist approval required; please contact support to apply.

  2. Trustpilot Integration Available for All Platforms
    • Integration

    On top of Shopify platforms, we now support other platforms via API to auto-trigger Trustpilot review invitations upon "order delivered" status. Prevent negative reviews such as "order not arrived" due to premature review requests.

    *Accessible by Enterprise plan users subscribed to AfterShip Tracking

    *To activate this feature, click the “Contact Sales” button to create your Commerce API x AfterShip Reviews connection

  3. Warranty Return Eligibility Rule
    • Settings
    • Warranty Management
    • Warranty resolutions

    Set rules to automatically determine eligibility for warranty claims based on specific order event dates, such as order date and delivery date. Enhance processing efficiency by preventing the submission of ineligible warranty claims.

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Share your Wishlist for AfterShip