What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. AI-powered anomaly alerts
    • Settings

    Monitor shipment anomalies and send muti-channel alerts, enhanced by Al. Spot concerning trends before they affect customer experience at scale, and significantly reduce aonomaly handling costs.

  2. Warranty Return Eligibility Rule
    • Settings
    • Warranty Management
    • Warranty resolutions

    Set rules to automatically determine eligibility for warranty claims based on specific order event dates, such as order date and delivery date. Enhance processing efficiency by preventing the submission of ineligible warranty claims.

  3. Custom Fulfillment Status for Pre-Shipment & In-Store Pickup
    • Settings

    Customize your statuses to display on branded tracking pages (BTP) and trigger notifications. Reduce customer anxiety by presenting more detailed information, for example:

    • Adding a backorder status on BTP for inventory restocking
    • Reminding customers to pick up items in-store within a specific timeframe

    *Accessible by Pro and above plan users

Share your Wishlist for AfterShip

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Share your Wishlist for AfterShip