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- Warranty Workflows
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- Exclude reviewed products from the review requests
Exclude reviewed products from future request emails for re-purchase customers. Prevent unnecessary follow-ups and enhance customer satisfaction by avoiding repetitive review requests.
- Trustpilot Integration Available for All Platforms
On top of Shopify platforms, we now support other platforms via API to auto-trigger Trustpilot review invitations upon "order delivered" status. Prevent negative reviews such as "order not arrived" due to premature review requests.
*Accessible by Enterprise plan users subscribed to AfterShip Tracking
*To activate this feature, click the “Contact Sales” button to create your Commerce API x AfterShip Reviews connection
- Warranty Return Eligibility Rule
Set rules to automatically determine eligibility for warranty claims based on specific order event dates, such as order date and delivery date. Enhance processing efficiency by preventing the submission of ineligible warranty claims.
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