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BFCM 2024
Protect your BFCM revenue from returns and policy abuse
Incentivized exchange and anti-fraud workflows ensure you'll retain more profit during the most important shopping season of the year.
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Less returns, more profits
$1.89
upsell revenue generated per return
46%
less revenue loss due to returned orders
2%
GMV protected from anti-fraud workflows
Turn returns into exchanges at multiple touchpoints
Retailers offering multiple resolution options like exchanges, bonus credits, and refunds for store credit see a retention rate of more than 30%.
70% of customers return items because they're the wrong size. Keep revenue at your store by offering customers the easiest way to find the perfect fit.
Motivate customers to discover a new favorite product with bonus incentives like discounts, free shipping, or additional store credit.
Adopt advanced AI algorithms to let your customers easily find the exchange products they like.
Give customers a reason to come back to your store and continue their relationship with your brand with store credit refund.
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Protect your profitability by stopping policy abuse
AfterShip's anti-fraud solution safeguards your BFCM revenue by staying one step ahead of returns scammers. Our automated workflows enable timely anti-fraud inspections and trigger actions to mitigate policy abuse from checkout to returns.
Integrate with AI-powered fraud detection platforms and 3PLs to receive fraud risk assessments at checkout and upon return requests.
Prevent out-of-policy returns with pre-set eligibility rules. Automatically ask questions during return requests to ensure policy adherence.
By automatically analyzing shopper behavior, you can uncover patterns and anomalies indicating fraud, such as 'wardrobing' and 'empty box' returns.
Auto-trigger anti-fraud actions, like flagging suspicious return requests for manual review or adding individual customers to the blocklist.
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Don't let operational issues take a bite out of your revenue
Precise returns management safeguards revenue by minimizing accounting errors, ensuring correct taxation, and ultimately enhancing profitability.
Simply charge or refund the price difference for uneven exchanges. Avoid accounting errors due to offline transaction or bearing the full cost yourself.
Shopify only applies tax to the net sale value, resulting in $0 tax for every new exchange order created. AfterShip Returns can help you maintain accurate records of your exchange transactions and avoid penalties caused by missed tax.
Shopify generates a transaction for the remaining balance, which is inaccurate for exchange and store credit scenarios. AfterShip generates a transaction to offset Shopify’s adjustment and offers adjustment reports for reconciliation.
Empower your business by using different payment methods to cover return costs and capture upsell revenue. Our platform supports Shopify and Stripe Checkout across all touchpoints, including in-app transactions, on-site exchanges, and beyond.
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Case studies
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Connect with our team to learn how AfterShip can maximize your revenue this BFCM.
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