BFCM 2024

Protect your BFCM revenue from returns and policy abuse

Incentivized exchange and anti-fraud workflows ensure you'll retain more profit during the most important shopping season of the year.

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protect your bfcm revenue from returns and policy abuse

mobile protect your bfcm revenue from returns and policy abuse

Less returns, more profits

$1.89

upsell revenue generated per return

46%

less revenue loss due to returned orders

2%

GMV protected from anti-fraud workflows

Turn returns into exchanges at multiple touchpoints

Retailers offering multiple resolution options like exchanges, bonus credits, and refunds for store credit see a retention rate of more than 30%.

Protect your profitability by stopping policy abuse

AfterShip's anti-fraud solution safeguards your BFCM revenue by staying one step ahead of returns scammers. Our automated workflows enable timely anti-fraud inspections and trigger actions to mitigate policy abuse from checkout to returns.

Don't let operational issues take a bite out of your revenue

Precise returns management safeguards revenue by minimizing accounting errors, ensuring correct taxation, and ultimately enhancing profitability.

Case studies

The world's biggest brands use AfterShip to improve their operations. See how it can help you.

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“This exchange feature took every problem away. It’s also saved a lot of revenue — saving us $125k in the last 90 days. Historically, those would have just resulted in a dead refund. That amount will only keep going up as we get more and more returns.”

Nikolas Callas
Director of Operations
Marc Nolan

"We've noticed some customers trying to game our returns policy. AfterShip Returns has supported us in addressing fraud with automated blocklists, flagging suspicious orders, and not auto-generating return labels."

Stephen Davis Hernandez
Digital Product Manager
Fellow

"Enforcing our return policy has become seamless. Previously, customers would submit items beyond the allocated return windows, expecting full refunds. Thanks to AfterShip’s customizable return windows and non-refundable tagging, we can now effectively deter fraud, preventing customers from creating requests and generating shipping labels."

Rui Kojima
Senior Director of eCommerce
Aetrex

“This exchange feature took every problem away. It’s also saved a lot of revenue — saving us $125k in the last 90 days. Historically, those would have just resulted in a dead refund. That amount will only keep going up as we get more and more returns.”

Nikolas Callas
Director of Operations
Marc Nolan

"We've noticed some customers trying to game our returns policy. AfterShip Returns has supported us in addressing fraud with automated blocklists, flagging suspicious orders, and not auto-generating return labels."

Stephen Davis Hernandez
Digital Product Manager
Fellow

"Enforcing our return policy has become seamless. Previously, customers would submit items beyond the allocated return windows, expecting full refunds. Thanks to AfterShip’s customizable return windows and non-refundable tagging, we can now effectively deter fraud, preventing customers from creating requests and generating shipping labels."

Rui Kojima
Senior Director of eCommerce
Aetrex

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