“Direct your customers to a customized tracking page on your own domain to upsell and cross upsell to actively engaged customers.”
Sarah Kang
Sr. Strategic Partnerships Manager AfterShip
){kind=small}
Key Learnings
){kind=small}
Re-engage With Customers
Re-engage with customers post-purchase through SMS & email notifications, branded tracking pages and product recommendations.
Consistent Experiences
Maintain consistent shopper & brand experience from pre-purchase to post-purchase.
Transparency Is Key
Increase transparency and communication on post-purchase expectations.
Resolve Conflicts Early
Proactively resolve delivery issues before customers notice.
More Resources
){kind=small}
Hear from Chris Lavoie, Head of Partnerships at TikTok Unpacked for step by step tips on how you can leverage automation to streamline product management between your e-Commerce store and TikTok Shop.
){kind=small}
From personalized recommendations, to authentic customer reviews, and cash back rewards, discover how your Shopify brand can capitalize on revenue opportunities and strengthen customer relationships!
){kind=small}
Crafting a positive customer experience is key to sustainable brand growth for any D2C business. AfterShip teamed up with e-Commerce experts and to discuss how you can proactively shape customer journeys to address their needs.
:fill(transparent))
){kind=small}
){kind=small}
