Purolator integration with AfterShip Returns & Warranty
About Purolator
It's not a package. It's a promise®. Purolator is a leading integrated freight, package and logistics provider, delivering packages to, from and within Canada. With our Canadian reach and U.S. expertise, we've continuously raised the bar for supply chain solutions for over 65 years. With one of the most extensive networks in Canada, we reach 100% of Canadian postal codes, helping businesses to deliver their promises and drive results through customized shipping and supply chain solutions.
Purolator supports flexible returns and warranty shipments with options to generate return labels digitally, including label-free QR code returns at participating locations. End-to-end visibility and configurable return workflows help businesses manage reverse logistics efficiently and resolve returns faster.
Returns capabilities
- Return label creation via web tools or API, with labels printed, emailed, or included in the original shipment
- Label-free returns using QR codes at participating Purolator locations for faster customer drop-off
- End-to-end visibility throughout the return journey, supporting faster resolution and refunds
- Cross-border returns support with compliance controls to reduce delays and liability at the border
These services support common warranty workflows, including inspection, reshipment, refurbishment, recycling or disposal, depending on business requirements.
Leverage AfterShip Returns to unlock more Purolator reverse logistics services
Purolator offers a wide range of services and shipment types. AfterShip Tracking supports tracking services for the following offerings:
Allow barcode scanning and skip the need for printers
Pickup returns right from a shopper’s home
Service type (19)
Purolator Express
Purolator Express 1030AM
Purolator Express 12PM
Purolator Express 9AM
Purolator Express Evening
Purolator Express International
Purolator Express International 1030AM
Purolator Express International 1200
Expedite reverse logistics with AfterShip Returns & AfterShip Warranty
AfterShip Returns’ native integration with Purolator unlocks end-to-end visibility, real-time tracking data, and reverse logistics automation. Shoppers can return items with confidence across the globe, thanks to the Purolator services listed above, including Automate reverse logistics and Unlock end-to-end visibility
Automate reverse logistics
Instantly generate labels and set routing rules via product type, location, and more to reduce shipping costs and speed up processing. Use return statuses to auto-refund shoppers and auto-restock items to improve satisfaction and inventory turnover.
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Unlock end-to-end visibility
Track return shipments in real-time, automate return label expiration, and keep the operation and customer support teams informed at each stage. Analyze shipping costs and data with actionable insights to streamline logistical flows.
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Get started
Carrier contact
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