Salesforce Commerce Cloud Integration with AfterShip TrackingSalesforce Commerce Cloud is a powerful eCommerce platform that connects to AfterShip seamlessly, creating a unified post-purchase experience, generating additional revenues, and reducing operational costs.
Salesforce Commerce Cloud Integration with AfterShip Tracking
Why use AfterShip Tracking with Salesforce Commerce Cloud
AfterShip Tracking's native integration with Salesforce Commerce Cloud (SFCC) provides proactive and automated delivery updates for shoppers while centralizing shipment data from 1,100+ carriers on one convenient shipment visibility dashboard. Brands can enhance the customer experience, optimize transportation networks, and make data-driven decisions.
Users can integrate their SFCC stores to update shoppers, automate tracking info, recommend products, customize the shopper experience, and unlock deep insights.
Update shoppers with real-time data
Centralize tracking info with branded tracking pages and send real-time, omnichannel shipping updates to amplify customer trust. Enrich Al-powered delivery date estimates with historical data for improved accuracy and set clearer expectations.
Recommend products & create page variations
Offer shoppers AI-powered or curated product recommendations on tracking pages and notifications for deeper engagement. Segment pages with customizable identifiers like demographics and order data to maximize repeat sales and revenue.
Automate & centralize tracking info
Standardize shipment statuses and automate tracking information to reduce customer service workload. Access logistical data in a centralized hub to proactively resolve delivery exceptions and reduce WISMO (where is my order) inquiries.
Customize & brand the shopper experience
Brand tracking pages and notifications with customizable templates to strengthen brand recognition and loyalty. Integrate your SFCC store's navigation and add multi-language support to create a consistent and seamless purchase journey.
Track shipment analytics & shopper engagement
Use a shipment visibility dashboard with exportable data to optimize carrier strategies, proactively address shipment exceptions, and improve segmentation. Leverage insights and advanced reporting to identify new business opportunities.
|AfterShip Tracking||Data flow||SFCC|
Ready to start growing your business through our Salesforce Commerce Cloud integration?