What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Internal Notifications for Warranty Claims
    • Settings

    Add recipients and send email notifications to internal teams when customers submit a warranty claim. Promptly process claims to ensure a better customer experience. 

    *Accessible by Enterprise plan users

     

  2. Multi-shipping location configuration
    • Settings

    Set up different shipping locations and customize their respective transit times for your EDD. Enhance the accuracy of EDD predictions and analytics by considering various fulfillment practices.

  3. Exclude business days in transit time
    • Settings

    Adjust the processing time calculation by excluding business days to match carriers’ calculation methods. Better align with carriers’ SLA and enhance shipping performance monitoring.

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