What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Granular Shipment Sub-status Visibility
    • Shipments

    See detailed shipment sub-statuses that pinpoint where and why delays occur. Gain end-to-end visibility to resolve issues faster and deliver a more transparent customer experience.

  2. Multi-piece Shipment Tracking
    • Shipments

    Consolidate multi-piece shipment tracking into a single, real-time view. Reduce WISMO tickets, boost CSAT, and save time with a clear, unified delivery experience.


     

  3. Auto-expire return requests

    AfterShip upgraded the "Auto-cancel return label" feature to "Auto-expire return requests". Automatically expire return requests and void labels after a configurable timeframe, with a visible countdown for shoppers. Improve operational efficiency by eliminating manual follow-ups and giving merchants flexible control over return deadlines.
     

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