What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Exclude reviewed products from the review requests
    • Collect reviews
    • Settings

    Exclude reviewed products from future request emails for re-purchase customers. Prevent unnecessary follow-ups and enhance customer satisfaction by avoiding repetitive review requests.

  2. Enhanced Refund Status Update

    AfterShip has enhanced the refund status update logic to reduce discrepancies between the AfterShip and Shopify dashboards. If you see the "Refunding" status, it means the eCommerce platform is still processing the refund. Once the refund is completed, the status will be updated on AfterShip as "Refunded".

  3. Invite past customers to submit reviews

    Assist newly installed merchants in inviting past customers to submit reviews. Utilize existing orders to boost review collection, strengthening product credibility and customer trust.

     

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