What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Enhanced Refund Status Update

    AfterShip has enhanced the refund status update logic to reduce discrepancies between the AfterShip and Shopify dashboards. If you see the "Refunding" status, it means the eCommerce platform is still processing the refund. Once the refund is completed, the status will be updated on AfterShip as "Refunded".

  2. Audit log
    • Organization

    Track all critical actions and changes within your organization. Enhance account security, investigate issues, and maintain compliance with a transparent activity log.

  3. AfterShip Returns Integration with Gorgias AI Agent

    Seamlessly connect Gorgias AI agent with AfterShip Returns to automate inquiries on the return portal link and return status. Reduce customer service workload while enhancing customer satisfaction by providing faster automated responses to routine questions.

     

     

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