Intercom
Access return requests, warranty claims, and refund details directly from your Intercom Inbox.
Return &Warranty Claims at a glance
Agents see full RMA details — items, reason, refund amount, and exchange info — in one place.
One-click install, ready to use
Connect AfterShip Returns to Intercom in minutes — no coding required, works out of the box.
Built for multi-brand teams
Agents can switch between AfterShip organizations from the top of the widget
Overview
Access return requests, warranty claims, and refund details directly from your Intercom Inbox.
Description
Connect AfterShip Returns to Intercom and give your support agents full visibility into return and warranty data alongside every customer conversation. Agents can instantly look up RMA details — return items, reason, refund amount, exchange orders — and view warranty claim status, replacement order information, and inbound shipment tracking, without switching to the AfterShip portal.
Use Cases
- Agents see full RMA details — items, reason, refund amount, and exchange info — in one place.
- View warranty claim status, affected items, and replacement order details in Intercom.
- Check return shipment tracking and refund progress without switching tools.
