/ Shopify

Shopify integration with AfterShip Returns

Shopify is a leading eCommerce platform that helps brands quickly build and scale their store, infusing branding and connecting to an ecosystem of apps.

Shopify is a leading eCommerce platform that helps brands quickly build and scale their store, infusing branding and connecting to an ecosystem of apps.

Why use AfterShip Returns with Shopify & Shopify Plus

AfterShip Returns integrates directly with Shopify and Shopify Plus, enabling seamless data connectivity, quick order lookup, and automated return processing. Brands can recapture revenue, reduce operational costs, and improve the returns experience. Users can integrate their Shopify or Shopify Plus store to sync order data directly, automate processing, divert refunds, customize workflows, and leverage analytics for long-term improvement.

Use cases

Sync order data directly from Shopify

Centralize return requests and processing with a branded returns experience and an end-to-end management dashboard. Automatically approve returns and allow customers to pull order data directly from Shopify for faster request submissions.

Automate processing via conditional workflows

Use non-returnables, blocklists, and customizable conditional flows to enforce return policies and set expectations. Accept and route returns globally via built-in reverse logistics, supporting label generation, boxless drop-off, and in-store returns.

Divert refunds with AI & incentives

Offer store credit, exchanges, and AI-powered product suggestions to reclaim revenue and boost satisfaction. Incentivize shoppers to exchange with bonus credits and discounts while streamlining fulfilment by auto-creating new Shopify orders directly.

Customize & brand the shopper experience

Fully brand return pages while automating status notifications to inform shoppers and reduce customer shopper strain. Integrate multi-language support and your Shopify store's navigation integration to reach more shoppers and build consistency.

Leverage analytics for data-driven decisions

Track and export data on an intuitive analytics dashboard, including at-a-glance info from common return reasons to exchange revenue. Leverage insights to optimize return processes, measure product performance, and speed up product development.

Shared data

When using this integration, it’s important to know that your data is processed in accordance with your applicable Data Processing Agreement with AfterShip. For information relating to a third-party app’s data management, please refer to such third-party documentation and relevant policies.

AfterShip Returns	Data flow	Shopify
RMA		Order
RMA		Customer
Exchanges		Product

Resources & links

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Integrates with

returns