Signifyd

by AfterShip

Connect Signifyd with AfterShip Returns to auto-assess fraud risk on every return request in real time, blocking fraudulent returns while keeping it smooth for genuine shoppers.
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Overview

AfterShip Returns integrates with Signifyd, the industry-leading AI-driven commerce protection platform, to bring real-time fraud detection directly into the returns management workflow. By connecting Signifyd's machine learning engine to AfterShip Returns, merchants can identify suspicious return requests at the moment of submission — without adding friction for legitimate customers.

This integration is purpose-built for Shopify merchants who want to reduce financial losses from return fraud tactics.

Key capabilities:

  • Real-time fraud risk scoring — every return request is automatically analyzed by Signifyd the moment a shopper submits it.
  • Risk-based automation — use Signifyd's fraud signal as a condition in AfterShip Returns risk assessment rules to auto-flag risky cases.
  • Standardized reason mapping — AfterShip return reasons are automatically mapped to Signifyd's fraud code taxonomy, ensuring the AI model receives clean, consistent inputs.
  • Unified RMA view — fraud assessment results surface directly on the RMA detail page, giving ops teams full context without switching tools.

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