Product Updates

Announcing AfterShip's SOC 2 Type 1 Compliance

We are proud to announce that AfterShip [https://www.aftership.com/], a leading post-purchase and shipment tracking platform for eCommerce businesses, has completed the SOC 2 Type 1 examination and is officially SOC 2 compliant. What is SOC 2, and why does it matter? SOC (System and Organization Controls) 2 is widely recognized as one of the tech industry's most important and rigorous compliance standards related to managing customer data. SOC 2 is developed by the American Institute of Certifi

AfterShip partners with Attentive to help online merchants automate SMS shipment tracking solutions

Austin, TX – August 29, 2022 – AfterShip [https://www.aftership.com/], a leading post-purchase and tracking platform for eCommerce businesses, today announced a technology partnership with Attentive [https://www.attentivemobile.com/], the conversational commerce platform. The integration supports online merchants by offering personalized, automated shipment tracking solutions for their shoppers. Now, a 60-day free trial of Attentive’s SMS shipment tracking and notification services will be mad

The newly proposed SEC climate disclosure rule and what this means for public companies

How important has sustainability become for businesses? In the past decade, sustainability has gone from being a “nice to have” to a “must-have” for many organizations. More and more businesses are incorporating sustainable practices into their operations as they recognize the importance of environmental stewardship. The U.S. Securities and Exchange Commission (SEC) approved a landmark proposal to require all publicly traded companies to disclose their greenhouse gas emissions [https://www.was

Send tracking update notifications based on customized automated workflows

Are you looking for ways to enhance the post-purchase experience of your users? Well, that’s what you need to stay ahead of your competitors amid the rising competition in the ecommerce space. What matter’s today is how effectively you are engaging your customers beyond the initial point of sales in order to make them loyal to your products as well as your brand. Sending accurate and regular tracking update notifications to your customers is the key to win their trust and loyalty to your brand.

Supercharge Your Customer Feedback With Automizely Reviews Email History

Did you know 95% of shoppers read a product review before making a purchase? You probably know how critical it is to get genuine product reviews from your customers for building a level of trust and compelling more users to make a purchase. Keeping this in mind, we have added a new feature under Automizely Reviews to supercharge your customer feedback remarkably. Introducing Email History With Automizely Reviews Automizely Reviews released an amazing feature to help you get key metrics regar

Build lasting customer relations with multilingual email notifications

If you want to build a long-lasting relationship with your customers, you must consider interacting with them in their native language. Customers across the globe prefer communicating in their native tone. Going by the facts, around 50% of the countries which fall under the top 10 in terms of downloads and revenue in the iOS App Store don’t speak English. That shows the importance of localized targeting or interacting with your customers in their local language. Having said that, AfterShip rec