Changelog

2026-07

Update	Before	After
Add new endpoints	-	GET /claims GET /claims/{claim_id} PATCH /claims/{claim_id} POST /claims/{claim_id}/approve POST /claims/{claim_id}/reject POST /claims/{claim_id}/cancel POST /claims/{claim_id}/resolve POST /claims/{claim_id}/receive POST /claims/{claim_id}/match-resolution POST /claims/{claim_id}/process POST /claims/{claim_id}/shipments GET /claims/{claim_id}/shipments/{shipment_id} GET /item-tags PATCH /claims/{claim_id}/items/{item_id} GET /orders/warranty-registrations PATCH /warranty-registrations/{warranty_registration_id} POST /warranty-registrations/{warranty_registration_id}/invalidate
Add new webhook event	-	warranty.item_received
Add new fields to Warranty object	-	approval_note receiving_status received_at
Add new fields to webhook payload	-	`current_context.warranty_page` (object, always present): `id` and `name` of the warranty page from which the claim was submitted `current_context.items[].tax` (object\|null): tax amount; populated for order flow, null otherwise `current_context.items[].discounted_price_including_tax` (object\|null): discounted price including tax; populated for order flow, null otherwise `current_context.items[*].product_tags` (array[string]): platform product tags; populated for order and store product flows, empty array for CSV/no-source flows
Fix existing field behavior	`current_context.items[*].unit_price` was null for non-order store product flow	Now populated with presentment price for store product flow

Update	Before	After
Add new fields to webhook payload	-	current_context.items[*].issue_description.subreason

Update	Before	After
Add new fields to webhook payload	-	current_context.inbound_shipments[].ship_from current_context.inbound_shipments[].ship_to current_context.outbound_shipments[].ship_from current_context.outbound_shipments[].ship_to