QUICKSTART
API Quick Start
Authentication
SignString
Rate Limit
Body Envelope
Request Errors
Changelog
Changelog
Reference
API Overview
Warranty Registrations
Query warranty registrations by order
get
Update a warranty registration
patch
Invalidate a warranty registration
post
Claims
List claims
get
Get a claim
get
Update a claim
patch
Approve a claim
post
Reject a claim
post
Cancel a claim
post
Resolve a claim
post
Mark claim as received
post
Check claim resolution availability
post
Process a claim
post
Claim Shipments
Create a claim shipment
post
Get claim shipment
get
Item Tags
List item tags
get
Claim Items
Update a claim item
patch
Model
Primitive
Address
Benefit
ItemTag
Money
Envelope
Meta
Error
Resource
Claim
ClaimItem
WarrantyRegistration
ClaimShipment
Webhook
Webhook Overview
Webhook Signature
Webhook Outgoing IPs
Webhook Reference
Webhooks
Receive a webhook delivery of warranty update
post
Support
Contact Support

Reject a claim

post
/claims/{claim_id}/reject

Rejects a claim. Allowed source status: under_review.

Request

Path Parameters

claim_id
string
required

The unique identifier of the claim.

Examples:
102a899f79c82422c99b1fdc417e01010

Body

notify_customer
boolean

Whether to notify the customer about the claim rejection.

reject_reason
string
required

Reason for rejecting the claim. Maximum length is 1000 characters.

<= 1000 characters
permanent_reject
boolean

Whether to permanently reject the related order items. This only takes effect for order-flow claims.

Auth
:
Parameters
:
Body
preparing...