Curbside pickup is a service that allows the customers to purchase products in advance without being physically present in the store to collect their orders. It is a smart way of optimizing the click and collect process for eCommerce businesses.
How does it work?
- Shoppers select the products they want to purchase through the eCommerce website/app
- They choose a curbside delivery time slot based on their convenience and pay for their order online
- The merchant receives the order with the delivery time slot
- The support staff bring out the products and load them into the customer’s car
As convenience is one of the biggest factors among all the things that customers take into consideration when making a new purchase, curbside pickup has become the new norm making shopping more convenient.
It came off as a viable solution amid the Covid-19 pandemic where merchants were keen to provide a safe and convenient shopping experience to the shoppers keeping the social distancing measures into account.
Other benefits of Curbside pickup
- Facilitates quick deliveries with a convenient pickup window
- Increases online sales and improves revenue with faster shipping
- Low shipping costs
- Optimizes inventory management system
- Provides a stress-free and smooth shopping experience
You can display a banner showcasing the curbside pickup service option to encourage customers to choose the option at checkout.