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Minimize return requests by letting customers know which items are eligible for returns.
Customers love transparency. Let them know upfront what they can return and what cannot.
Avoid customers from sending ineligible items to the warehouse. Save everyone the hassle.
44% of distribution center managers consider returned items as a “pain point” in their operations.
Set a return window easily to avoid unnecessary returns.
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Limit your customers to submit only one return request for the same order to reduce costs.
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Configure whether discounted or sale items are eligible for return or exchange to minimize returns.
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Build an allowlist to make an exception for specific orders to let the customer raise a return request easily.
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Create a list of ineligible items for returns or exchange based on specific rules to minimize returns.
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