Question 1

What is delivery date calculator plugin?

Accepted Answer

The delivery date calculator plugin allows you to display a delivery date right on your product details page to increase conversions. The powerful Al analyzes past performance data from different carriers to accurately predict when a product will be delivered.

Question 2

What is estimated delivery date?

Accepted Answer

The estimated delivery date refers to the expected date that a package will arrive at its destination. Put another way, it's the date when you, as a shopper, can expect to receive your package. The system calculates the estimated delivery date based on past data, and the live weather, holidays, shipping volume, and more condition during the shipping time. It means the estimated delivery date adjusts dynamically based on the live situations.

Question 3

How do I use the estimated delivery date plugin?

Accepted Answer

Simply fill in your shipping information on this page (carrier, order processing time, etc.). The Premium version also lets you set which days your business operates and your order cutoff times, then factors those into the estimated delivery date too.
Once the plugin code is generated, copy and paste it into your store’s webpage where you want the plugin to appear.
After the plugin is embedded into your webpage, it automatically detects a customer’s IP address and shows them an estimated delivery date.

Question 4

How reliable is AI EDD?

Accepted Answer

AfterShip has amassed data from billions of past orders and handles over 10 million new orders daily. Our AI learns from this and continually adjusts its prediction algorithm.

With an accuracy of 91% on average, the Premium version also takes into account weekends, holidays, time zones, peak delivery periods, and other factors.

Question 5

What’s the difference between the free and Premium versions?

Accepted Answer

The free version only supports USPS, UPS, and FedEx, and can provide only a date range. It also only uses past shipment data to calculate an EDD.

The Premium version supports 30+ countries and regions and 40+ global carriers, with more regions and carriers coming soon. It also gives you the option to predict a single date or a date range. Additionally, it takes into account real-time factors, achieving 91% accuracy on average.

Question 6

How do I get the Premium version?

Accepted Answer

Depending on the number of orders you ship and your specific business needs, you can either subscribe to AfterShip’s Premium plan or contact us directly to discuss a customized Enterprise solution.

Question 7

What happens when the display limit for the Free version is reached?

Accepted Answer

Only the first 1,000 customers every month who visit your product pages will be shown the EDD widget. It will not be shown to any customers who visit after that. The display limit resets the following month.

Question 8

Which platforms support the EDD widget?

Accepted Answer

The estimated delivery date widget is designed for any website that runs JavaScript. This includes Shopify, WooCommerce, BigCommerce, Magento 2, and more.

Question 9

Can the EDD widget show estimated delivery dates post-purchase?

Accepted Answer

This widget is designed to increase conversions by showing customers the estimated delivery date for products they are about to purchase. If you want to check the estimated delivery date for a package that has already been shipped, install AfterShip to track all your packages, or use our free tracking page

Question 10

Can the EDD widget take business hours, order cutoff times, and national holidays into account?

Accepted Answer

Only the Premium version can estimate the shipping date based on your business hours, order cutoff times, and U.S. national holidays, and then factor those into the EDD. The Free version allows you to select a fixed order processing time.

Delivery Date Calculator Plugin

Fill in your shipping info

Here's what it'll look like

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FAQ