Your customer just spent $150 on your Shopify store. The first post-purchase email you send them links to... UPS.com. You've just handed your customer, and their next purchase decision, over to a third-party logistics site that doesn't care about your brand. Let's fix that. If you run support for a Shopify store doing between one and ten thousand orders a month, you already know how that story ends. Peak season arrives, the queue fills up, and your team spends its week reading tracking numbers