Actionable insights and inspiration for eCommerce merchants and marketers

Elevate your eCommerce game with expert tips, data insights, and inspiration from the best in the business. This blog is your resource for thriving in an omnichannel world, retaining more customers, and mastering the post-purchase experience.

Analyzing Veeqo's Shipping Rates for Mid-Market Retailers

Your CFO wants shipping costs down, and you have been asked to find the platform that gets them there. At 15,000 orders a month, the software line is rarely what moves the total. What moves it is which carrier each label goes to, how much of that choice runs on rules and data, and whether a regional carrier you rely on is supported. The pressure is industry-wide. A February 2026 BCG report on parcel carriers and large shippers in Europe and North America found that "nine in ten shippers and car

Eugene Oh October 15, 2026

5 Best Waybill Tracking Software Competitors Ranked for 2026

Is your team still juggling multiple browser tabs just to trace a single DHL Express waybill from Shenzhen to Chicago? Every tool on this list tracks express courier waybills; the difference is what each one tells you, and your customer, when a shipment stops at customs, and AfterShip goes deepest there. Without a single system, the work stays manual. Someone copies tracking numbers between carrier sites, the status reads "In Transit" for days, and the angry calls come from B2B and retail custo

Eugene Oh October 14, 2026

Your Painless Warranty System Migration Checklist for CX Teams

Migrating your warranty system feels like changing a tire on a moving car. You're worried about losing years of customer data, your team revolting against a new tool, and angry customers caught in the crossfire. We know this feels like open-heart surgery on your CX org, and the worry is fair: a migration takes real work. This warranty system migration checklist gives that work a sequence your team can execute, one phase at a time. New claims move to the new system first, and your old claim his

Mike Fazio October 14, 2026

Veeqo vs AfterShip Shipping Rates: Which Is Actually Cheaper?

Executive Summary You have been asked to cut shipping cost, and the first number you see is a label price. Neither tool publishes one for your parcels, so the honest answer on Veeqo vs AfterShip shipping rates is a method: price the label, the software and the support contacts each shipment creates. * Rates are comparable in kind; quote them per parcel. Veeqo offers Amazon's Buy Shipping rates for orders from all channels. AfterShip Shipping offers Discounted labels negotiated by Easyship (Es

Eric Pong October 14, 2026

Recent articles

Shipping labels 102 - paper size, label format and printer choices

Fulfillment Wednesday today will tell you how to setup your printer, and what label size and format you should choose when printing electronic shipping labels (i.e. online labels) with thermal printers and desktop printers. Label paper sizes & Printer Type In general there are** 2 different paper sizes** for shipping labels: Paper SizePrinter TypeCourier 4" x 6" Thermal printerUPS, DHL, FedEx, USPS, Royal Mail 8" x 11.5" (~A4)Laser or inkjet printerAll couriers Basically 4x6 paper size

Teddy Chan December 16, 2015

Shipping labels 101 - 3 ways to create shipping labels online

Fulfillment Wednesday yeah - it is my favorite day as I got to learn what matters for an online retailer shipping an order. Today I will go through different options of creating shipping labels online. What are shipping labels Shipping labels basically detail the delivery information like ship from, ship to, package description, dimension, weight, customs, billing info. Shipping labels are also called waybill or consignment note depending on the shipping company. Usually the courier has a sp

Teddy Chan December 09, 2015

Product Updates

English translation for China Post and China EMS tracking

It has been a while since we wrote about AfterShip features (sorry for being lazy on marketing ;). We now switch to ghost [https://ghost.org/] platform for our blog and hopefully forcing ourselves to write more. While we grow our team to now 23 people (in which 21 are developers), the team has been working hard to rewrite AfterShip API [https://www.aftership.com/] and upgrade to v5. We have learned a lot in the last 3 years and it is time to clean up the codes and make the system more scalable.

Teddy Chan November 30, 2015

What is manifest, end of day form, scan form?

Today is fulfillment wednesday, which I will go through issues, questions or topics we came across when shipping. Today's topic is manifest, which is also called end of day form or scan form for some carriers. What is manifest? Manifest is sort of a confirmation list of shipments that you're going to ship that day. In general, carriers require shippers to print out a manifest form at the end of the day and pass to the carrier - which carrier will verify the list of shipments. Some carriers a

Teddy Chan November 25, 2015

eCommerce Tips

How iHerb builds trust with international shoppers - shipping experience review on iHerb

Run an online store and ship domestically only to US, Canada or UK? Think twice after reading the following graph. While US and Canada are expected to see a strong growth of 14% and 16% annually, China, India and Mexico are enjoying a much ~faster~ crazier annual growth at 57%, 44% and 21% respectively according to Statista [http://www.statista.com/statistics/220177/b2c-e-commerce-sales-cagr-forecast-for-selected-countries/] . Are you ready for shipping internationally? In this article, I will

Teddy Chan September 25, 2014

eCommerce Tips

4 Best Practices to Improve eCommerce Shipping Experience

The ideal shipping policy of an online store is free delivery and free returns, isn't it? If you have run an online store for a while, you should know that online shoppers are not that easy to please, especially with the presence of omni-channels and mobile shopping. In this article, I will go through 4 best practices for empowering shipping experience of an online store. 1. Free or discounted shipping Offer free or discounted shipping option has already become a norm in the ecommerce industry

Teddy Chan September 16, 2014

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