Mike Fazio

Narvar vs Loop vs AfterShip: A Tech-Focused Verdict

You have AfterShip, Loop and Narvar on the shortlist, a WMS and an ERP that already work, and a post-purchase stack that will not scale past the warehouses you are opening this year. All three publish returns APIs, so the question is not whether you can integrate, but how much of the post-purchase journey sits behind one developer surface. That is what an integration actually costs over a five-year horizon. This comparison runs on integration complexity, operational compatibility and data access

Shipping Protection Costs Killing Your Margins? A Pricing Rank

Every package you reship comes directly out of your net profit. How many thousands did you lose last quarter to porch pirates and carrier errors? If you're looking for a solution, you've likely seen '1% of cart value' promises. But the real cost is far more than 1%. That 1% is not a competitor's invention. It is roughly where the category starts, AfterShip's own published floor included. It is an accurate starting premium, and a small share of what protection costs you across a year. Beyond t

Redo's Reverse-Logistics Platform: Alternatives for 3PLs

Deconstructing Redo: More Than a Returns App? All-in-one reverse-logistics platforms promise simplicity. For a third-party logistics provider, that simplicity can quietly bind warehouse operations to customer experience, and the two do not come apart cleanly later. The test for Redo's reverse logistics platform is what its integration actually delivers to a warehouse system, and what it has committed to keep delivering three years from now. Redo started as a returns app. It is now a returns,

The Ultimate Guide to Magento 2 Order & Shipment Tracking

Is your support team spending more time answering 'Where is my order?' than solving real customer problems? For many Magento 2 merchants, the default tracking experience is the bottleneck. Let's fix that. The Core Problem: Why Native Magento 2 Tracking Fails at Scale Magento 2 does ship with tracking. It writes a carrier code and a tracking number onto the shipment record, drops both into a notification email, and surfaces them in the customer account area. At fifty orders a week, that is eno

Best Returns Platforms for eCommerce? Our 2026 Top Picks

Beyond the Portal: Why Your Returns 'Platform' Matters in 2026 Your returns portal is only 10% of the problem. The real cost of returns is hidden in your warehouse, your support tickets, and your P&L. If you are still evaluating returns software on the customer-facing experience alone, you are focusing on the wrong thing. Let us talk about the other 90%. A portal is a feature. A platform is the system that runs the entire reverse-logistics lifecycle: the return request, the routing logic that

What Are the Best Return Portals? 5 Options Ranked for 2026

Is your returns "process" a chaotic mix of support emails, messy spreadsheets, and manually generating labels in a carrier portal? You are not just busy; you are losing money and frustrating customers. When a manual system breaks, it breaks hard. This is the moment most brands realize they do not have a returns problem; they have a systems problem. If that sounds like your week, you are in the right place. You were probably told to "fix returns," given no real budget context, and dropped into a