AfterShip Returns Center is the best alternative to Happy Returns for your eCommerce store.
The world’s most rigorous standards for managing information security and privacy.
We are GDPR compliant to protect data and privacy in Europe.
Our support team has strong technical knowledge to help you integrate our APIs faster.
Set up multiple organizations and invite members within your organization to manage the return process easily.
Popular eCommerce brands have streamlined their return process with AfterShip Returns Center.
Remove friction, reduce cost, and recapture revenue with a branded interactive return page.
How many returns do you have annually?
Key features and analytics
$9mo
240 returns per year
1 carrier + USPS 1 destination 1 routing rule
$0.50 per extra return
What's in Essentials:
Gain visibility into all the return requests in one place to fasten your return process.
Give your customers an engaging & seamless return experience to retain brand loyalty.
Give proactive updates of returns status to drive customer loyalty and reduce enquiries.
Know trend of return requests to help plan your inventory.
Allow customers to get refund to their original payment method or replace with the same item.
Customers love transparency. Let them know upfront what they can return and what cannot.
Advanced tools to do more
$99mo
4,800 returns per year
1 carrier + USPS 2 destinations 2 routing rules
$0.50 per extra return
Everything in Essentials, plus:
Provide prepaid return labels upon auto approving RMAs to accelerate the return process.
Allows customers to find the right replacement with a one-click exchange.
Offer customers personalized returns experience with the multilingual returns pages.
Allow shoppers to control how they want to return by generating labels automatically, configuring returns fees, enabling green returns, and allowing returns to a store.
Optimize your workflow by auto-updating the requests as “Shipment received”.
Offer refunds as store credits to encourage customers to come back again and shop more.
MOST POPULAR
Time-saving automation
$199mo
4,800 returns per year
3 carriers + USPS Unlimited destinations Unlimited routing rules
$1.00 per extra return
Everything in Pro, plus:
Process partial or full refunds faster to boost customer loyalty and encourage repurchase.
Allow them to choose any product in your catalog at the value of their current return order.
Allow them to choose any product in your catalog at the value of their current return order.
Create a list of ineligible and eligible items for returns or exchange based on specific rules to minimize returns.
Recover losses by automatically or manually restocking returned items on Shopify and initiating refunds by updating the status of the returns to “Delivered” or “In-Transit”.
Allow merchants to capture and send up-to-date returns and refund data to ensure consistency across systems
Full customization and support
Custom
36,000+ returns per year
17 carriers + USPS Unlimited destinations Unlimited routing rules
Everything in Premium, plus:
We'll help you integrate with external systems or carriers
Secure your passwords with two-factor authentication and add an authenticator where possible
Your dedicated customer success manager provides proactive service, ensuring your success with AfterShip
Our onboarding managers can offer you assistance and support to get you started with our app and set up for initial success
Enjoy promised customer support and API uptime SLAs with our enterprise plan
Your dedicated success manager will go through your metrics and usage, introduce new features, and share best practices
Some of 1,000s of brands powered by AfterShip
Just starting your business? No problem! We have a Free plan which includes all our basic features. Choose Free
AfterShip Returns Center has everything you need to provide the best returns experience.
Give your customers an engaging & self-service return experience to retain brand loyalty.
Gain visibility into all your returns in one place to fasten your return process.
Give proactive updates of returns status to drive customer loyalty and reduce inquiries.
Set up smart routing rules to ensure items are sent back to the right place at minimal cost.
Understand your returns process performance to plan inventory better and improve product offerings.
