AfterShip features

AI-Predictive Estimated Delivery Dates

Reassure and delight your customers by providing accurate delivery date estimates during post-purchase.

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Drive growth for your eCommerce business

71%: Reduction in WISMO tickets thanks to reliable order delivery dates.

15%: Improvement in customer satisfaction along with an immeasurable boost to brand reputation.

90%: Accurate prediction, on average, ensures optimized shipping costs and reduced “attempted” deliveries.

90% accurate predictions every time

AfterShip’s powerful AI analyzes historical tracking data and delivery rules of over 900+ carriers to develop algorithms that predict and adjust delivery dates with better accuracy.

Estimated delivery date (EDD) prediction based on carrier’s real-time delivery conditions
EDD prediction based on most favorable in-transit routes
Dynamic EDD prediction for holiday and peak shopping seasons
Dynamic EDD prediction for extreme weather conditions and shipment exceptions

Build customer trust and loyalty

Improve customer satisfaction by 15% with an accurate expected delivery date across multiple communication channels.

Branded tracking page
Shipment notifications
Proactive monitoring to address delivery delays

Simple yet powerful settings

Improve operational efficiency by automatically calculating order delivery dates for different shipping methods when carriers fail to provide one.

Single date EDD with up to 90% accuracy
Date range EDD with up to 95% accuracy
Custom EDD based on industry type
Multiple shipping zones
Multiple shipping methods
Order cut-off and processing time
Business days and holidays settings

Leverage big data for accurate estimations

Use AfterShip's delivery date prediction API (enterprise only) to predict an accurate delivery date when a carrier's estimated delivery date is not available.