Branded returns page
Give your customers an engaging & self-service return experience to retain brand loyalty.
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Drive after sales engagement
Give customers a delightful return experience with a custom branded self-service solution.
Automated return process
Enable customers to print return labels in minutes without a single email exchange.
Reduce return rate
Avoid ineligible items and sales items from being returned.
53%
53% of shoppers check their refund status daily
Give a great first impression
A beautiful and mobile responsive returns page gain customer confidence about your brand.
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Fewer ineligible returns. More happy customers.
Display clearly the returns window and non-returnable items to eliminate customer confusion.
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Identify common return reasons
Build a better product portfolio with more accurate feedback by allowing customers to provide the right reason for return.
- Set up multiple return reasons
- Add sub-reasons to main reasons
- Group return reasons by product type
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Make every return a potential repurchase.
Recapture revenue by giving customers options to exchange or refund to store credit.
- Refund by original payment method
- Refund by store credit
- Resolved by exchange
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Offer flexible return methods
Allow shoppers to control how they want to return. Drive customer satisfaction.
- Prepaid shipping labels
- Drop-off to FedEx offices or Walgreens
- Return to stores
- Customer choice of carrier
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Offer "easy returns" from anywhere on your website
Embed branded returns page easily to your website footer, header, returns policy, or order history page.
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Customize return reasons
Collect feedback from customers while keeping the returns process seamless.
Online order number lookup
Start the return process quickly and securely by entering the order number and email address.
Show marketing assets
Display your top featured products to build your repeating customers base.
Customizable returns policy page
Create a simple returns policy to gain customer trust before they make the first purchase.
Display returns history
Give customers visibility into their return requests anytime to reduce their inquiries.
Support multi-language
Offer customers personalized returns experience with the multilingual returns pages.
