Automation rules
Manage product returns and exchanges more effectively and reduce the time it takes to process returns. Deliver an exceptional post-purchase experience.
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Speed up returns process
Simplify complex return processes and serve a better customer experience by automatically updating the returns order status.
Minimize (RMA) costs
Send the items back to the customers and resolve the requests faster without adding huge costs to your bottom line.
Reduce manual errors
Live up to customer expectations by delivering a prompt return experience. Achieve operational efficiency by automating returns status updating with AfterShip tracking.
96%
96% of customers would shop with a brand again with an “easy” or “very easy” return experience.
Streamline RMA processing
Reduce the overall cost of returns and optimize delivery time by auto-updating the RMA status once the shipment is delivered.
- Initiate refunds faster
- Minimize RMA costs
- Save time with automation
- Synced with AfterShip tracking
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Faster refunds. Better brand credibility.
Carry out a quick refund to customers once the order is delivered by automatically updating the status of the returns to “Delivered”, “In-Transit” or "Marked as received".
- Increase customer satisfaction
- Build brand trust
- Foster repeat sales
- Synced with AfterShip tracking
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Improve your bottom line
Optimize your workflow and reduce the burden on your workforce to process each request separately by auto-updating the requests as “Shipment received”.
- Quick request resolution
- Reduce return costs
- Automate refund processing
- Build brand trust
- Reduce manual errors
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Drive repeat sales
Customers love a seamless return experience. Encourage them to shop again from your store by automating your returns process and fulfilling requests in no time.
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Manage inventory better
Recover losses from your returned items faster by automatically or manually restocking them on Shopify and making them available for sale.
- Choose the products to restock on Shopify
- Restock manually when the shipment is marked received
- Enable auto-restock when the shipment is marked received
- Auto-mark returned items as received and restocked with advanced rules
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Reduce the chances of errors
Save time and effort by creating exchange orders automatically when a shopper chooses to exchange the purchased item with the same item based on the return status.
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