Automation rules

Manage product returns and exchanges more effectively and reduce the time it takes to process returns. Deliver an exceptional post-purchase experience.

Speed up returns process

Simplify complex return processes and serve a better customer experience by automatically updating the returns order status.

Minimize (RMA) costs

Send the items back to the customers and resolve the requests faster without adding huge costs to your bottom line.

Reduce manual errors

Live up to customer expectations by delivering a prompt return experience. Achieve operational efficiency by automating returns status updating with AfterShip tracking.

Works well with other platforms

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96%

96% of customers would shop with a brand again with an “easy” or “very easy” return experience.

Streamline RMA processing

Reduce the overall cost of returns and optimize delivery time by auto-updating the RMA status once the shipment is delivered.

Initiate refunds faster
Minimize RMA costs
Save time with automation
Synced with AfterShip tracking

Faster refunds. Better brand credibility.

Carry out a quick refund to customers once the order is delivered by automatically updating the status of the returns to “Delivered”, “In-Transit” or "Marked as received".

Increase customer satisfaction
Build brand trust
Foster repeat sales
Synced with AfterShip tracking

Improve your bottom line

Optimize your workflow and reduce the burden on your workforce to process each request separately by auto-updating the requests as “Shipment received”.

Quick request resolution
Reduce return costs
Automate refund processing
Build brand trust
Reduce manual errors

Drive repeat sales

Customers love a seamless return experience. Encourage them to shop again from your store by automating your returns process and fulfilling requests in no time.

Manage inventory better

Recover losses from your returned items faster by automatically or manually restocking them on Shopify and making them available for sale.

Choose the products to restock on Shopify
Restock manually when the shipment is marked received
Enable auto-restock when the shipment is marked received
Auto-mark returned items as received and restocked with advanced rules

Reduce the chances of errors

Save time and effort by creating exchange orders automatically when a shopper chooses to exchange the purchased item with the same item based on the return status.