Actionable insights and inspiration for eCommerce merchants and marketers
Elevate your eCommerce game with expert tips, data insights, and inspiration from the best in the business. This blog is your resource for thriving in an omnichannel world, retaining more customers, and mastering the post-purchase experience.
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Shippo's Reporting Isn't Enough. See AfterShip's Analytics
You're staring at your Shippo dashboard, looking at a list of shipments. You know the real story, the 'why' behind your rising shipping costs and delayed deliveries, is somewhere in that data. Shippo's reporting covers the label, the spend, and the carrier scan; what happens after the scan, from notification engagement to support-ticket volume to on-time performance against the date you promised the shopper, is where you hit the reporting ceiling. AfterShip Tracking analytics are built for that
Shippo Lacks WMS? A Guide for Brands Needing Inventory Control
If you're manually reconciling inventory between your WMS and Shippo, you're not just wasting time; you're creating a system guaranteed to fail. Every stockout, every mis-shipment, every delayed order is a symptom of a disconnected tech stack. For scaling brands, this isn't a minor headache; it's a hard ceiling on growth. Stock stays in the WMS you already run, and the fix is to add AfterShip's post-purchase layer to it rather than replace the label tool you have. The Breaking Point: When Ship
Shippo Can't Keep Up? The Verdict for High-Volume Sellers
You're shipping thousands of orders a day. Your team is combining same-customer orders by hand, maintaining a stack of routing rules, and stitching exports together at month end. You haven't failed; you've just outgrown your tools, and the next step is a shipping platform built for multichannel, multi-warehouse operations. That is a graduation moment: your success has made operational complexity your team's daily work, and the tool you chose when smaller sits at its center. When "Simple" Beco
Best Premium Shipping Protection Providers Ranked for 2026
Your brand obsesses over every detail of its unboxing experience. So why, when a $300 order vanishes in transit, do you outsource the most critical customer touchpoint to a third-party claims site with its own branding? The problem is a broken customer promise, not a lost package. Premium protection is a customer-experience strategy that decides customer lifetime value (CLV), and this ranking of the best premium shipping protection providers judges each one on where the claim happens and who de
Recent articles
4 Best Practices to Improve eCommerce Shipping Experience
The ideal shipping policy of an online store is free delivery and free returns, isn't it? If you have run an online store for a while, you should know that online shoppers are not that easy to please, especially with the presence of omni-channels and mobile shopping. In this article, I will go through 4 best practices for empowering shipping experience of an online store. 1. Free or discounted shipping Offer free or discounted shipping option has already become a norm in the ecommerce industry
How Many Times Do People Track a Package?
An important question that comes in my mind when I ask myself how important it is for an online store to allow customers to track their orders within the website. How frequent do people track a shipment? UPS suggests 2/0.42 times per shipment based on their 2012 fact sheet. * Daily delivery volume =16.3 million packages & documents * Online tracking Average = 39.5 million daily tracking requests Let's do some simple Maths. Assume your online store: * Monthly sales = **5,000 orders / s
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