Actionable insights and inspiration for eCommerce merchants and marketers
Elevate your eCommerce game with expert tips, data insights, and inspiration from the best in the business. This blog is your resource for thriving in an omnichannel world, retaining more customers, and mastering the post-purchase experience.
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Analyzing Veeqo's Shipping Rates for Mid-Market Retailers
Your CFO wants shipping costs down, and you have been asked to find the platform that gets them there. At 15,000 orders a month, the software line is rarely what moves the total. What moves it is which carrier each label goes to, how much of that choice runs on rules and data, and whether a regional carrier you rely on is supported. The pressure is industry-wide. A February 2026 BCG report on parcel carriers and large shippers in Europe and North America found that "nine in ten shippers and car
5 Best Waybill Tracking Software Competitors Ranked for 2026
Is your team still juggling multiple browser tabs just to trace a single DHL Express waybill from Shenzhen to Chicago? Every tool on this list tracks express courier waybills; the difference is what each one tells you, and your customer, when a shipment stops at customs, and AfterShip goes deepest there. Without a single system, the work stays manual. Someone copies tracking numbers between carrier sites, the status reads "In Transit" for days, and the angry calls come from B2B and retail custo
Your Painless Warranty System Migration Checklist for CX Teams
Migrating your warranty system feels like changing a tire on a moving car. You're worried about losing years of customer data, your team revolting against a new tool, and angry customers caught in the crossfire. We know this feels like open-heart surgery on your CX org, and the worry is fair: a migration takes real work. This warranty system migration checklist gives that work a sequence your team can execute, one phase at a time. New claims move to the new system first, and your old claim his
Veeqo vs AfterShip Shipping Rates: Which Is Actually Cheaper?
Executive Summary You have been asked to cut shipping cost, and the first number you see is a label price. Neither tool publishes one for your parcels, so the honest answer on Veeqo vs AfterShip shipping rates is a method: price the label, the software and the support contacts each shipment creates. * Rates are comparable in kind; quote them per parcel. Veeqo offers Amazon's Buy Shipping rates for orders from all channels. AfterShip Shipping offers Discounted labels negotiated by Easyship (Es
Recent articles
BFCM Email Templates to Help You Convert More Customers
Black Friday and Cyber Monday are two of the most important days of the year for online retailers. These are the days when customers are most likely to make a purchase, so it's essential to have a well-planned email marketing campaign that takes advantage of this opportunity. In this blog post, we'll provide some templates that you can use for your Black Friday and Cyber Monday email campaigns. Plus, we'll give you a sample timeline for your email marketing campaign so you can ensure that your
Social Media Secrets for eCommerce Growth: Leveraging TikTok for DTC Brands
This post was created by a guest of AfterShip. The views and opinions expressed herein aren't necessarily endorsed by us. If you're a community member interested in contributing to our blog, email us to inquire. Social media is reshaping the eCommerce landscape and transforming how people discover, engage with, and buy products online. At the heart of this revolution is TikTok, a short-form video app that has captured the attention (and hearts) of millions. The app offers brands unprecedented
How the Biggest Brands Use Email Marketing During BFCM
Black Friday and Cyber Monday (BFCM) are crucial windows to capture sales. In fact, on Shopify alone, merchants recorded $6.3-billion USD in sales on Black Friday in 2021—a whopping $3.1-million USD sold per minute! This also represented a 23% increase from 2020, showing no sign of slowing moving forward. Anything you can do to focus your time and energy on driving conversions during these periods is worth considering. One of the most effective ways to do this is by using email marketing tools
How to Build eCommerce Brand Loyalty
This post was originally published in 2021. We've updated and added to it to provide you with more accurate, up-to-date advice about building brand loyalty for your eCommerce business. Question: what's the best way to retain eCommerce customers? For consumer brands, the answer to customer retention often lies in brand loyalty, which touches every aspect of your business—from sourcing materials, product packaging, and pricing to marketing, customer experience, and logistics. Every encounter wit
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