Actionable insights and inspiration for eCommerce merchants and marketers
Elevate your eCommerce game with expert tips, data insights, and inspiration from the best in the business. This blog is your resource for thriving in an omnichannel world, retaining more customers, and mastering the post-purchase experience.
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Analyzing Veeqo's Shipping Rates for Mid-Market Retailers
Your CFO wants shipping costs down, and you have been asked to find the platform that gets them there. At 15,000 orders a month, the software line is rarely what moves the total. What moves it is which carrier each label goes to, how much of that choice runs on rules and data, and whether a regional carrier you rely on is supported. The pressure is industry-wide. A February 2026 BCG report on parcel carriers and large shippers in Europe and North America found that "nine in ten shippers and car
5 Best Waybill Tracking Software Competitors Ranked for 2026
Is your team still juggling multiple browser tabs just to trace a single DHL Express waybill from Shenzhen to Chicago? Every tool on this list tracks express courier waybills; the difference is what each one tells you, and your customer, when a shipment stops at customs, and AfterShip goes deepest there. Without a single system, the work stays manual. Someone copies tracking numbers between carrier sites, the status reads "In Transit" for days, and the angry calls come from B2B and retail custo
Your Painless Warranty System Migration Checklist for CX Teams
Migrating your warranty system feels like changing a tire on a moving car. You're worried about losing years of customer data, your team revolting against a new tool, and angry customers caught in the crossfire. We know this feels like open-heart surgery on your CX org, and the worry is fair: a migration takes real work. This warranty system migration checklist gives that work a sequence your team can execute, one phase at a time. New claims move to the new system first, and your old claim his
Veeqo vs AfterShip Shipping Rates: Which Is Actually Cheaper?
Executive Summary You have been asked to cut shipping cost, and the first number you see is a label price. Neither tool publishes one for your parcels, so the honest answer on Veeqo vs AfterShip shipping rates is a method: price the label, the software and the support contacts each shipment creates. * Rates are comparable in kind; quote them per parcel. Veeqo offers Amazon's Buy Shipping rates for orders from all channels. AfterShip Shipping offers Discounted labels negotiated by Easyship (Es
Recent articles
This Is When You Need to Be Ready for BFCM Returns
As Black Friday and Cyber Monday (BFCM) approach, merchants gear up for a sales surge, aiming to maximize revenues during this peak season. However, that excitement comes with a rise in returns. To navigate this crucial period effectively, merchants must have a fully optimized returns process before the holiday season begins. Additionally, the surge in returns leads to a higher volume of customer support tickets, highlighting the necessity of automating routine tasks. This allows support teams
The Quick Checklist To Make Your eCommerce More Trustworthy
This post was originally published in 2021. We've updated and added to it to provide you with more accurate, up-to-date advice about building trust with your eCommerce store. Try this: Open Google Analytics and check your bounce rate. Not so great, right? Many people come to your website—hopefully—but most don’t buy. Even more perplexingly, they often come to your eCommerce store, stay 15 seconds or less, leave, and don’t even remember you afterward. What can you do to change this pattern?
Boosting eCommerce Sales for Father's Day: Tactics and Tools for Success
Father's Day has become a major retail event, with consumers eager to show appreciation through gifts. A recent survey by the National Retail Federation revealed that nearly three-quarters of consumers planned to spend a record-breaking $22.9 billion on Father's Day gifts this year, marking a $2.9 billion increase from last year. Seasonal promotions, like those for Father's Day, offer a great chance to boost sales and attract new customers. This blog will cover strategies at each step of the cu
The State of eCommerce and Post-Purchase Shipment in North America
The eCommerce experience isn't one-size-fits-all. How customers shop, buy products, and receive shipments varies widely from region to region. Grasping these differences is key for businesses looking to expand and fine-tune their operations. This series explores the unique aspects of the eCommerce landscape around the world. Today, let's focus on North America. In this region, eCommerce has seen tremendous growth and continues to evolve as technology advances. This has led to changes in consume
About AfterShip
Company Overview Founded in 2012, AfterShip is a B2B SaaS platform serving the global eCommerce sector, dedicated to empowering eCommerce businesses worldwide with the best automation platform. AfterShip offers a suite of SaaS products, including AfterShip Tracking (logistics tracking), Returns (returns management), Shipping (multi-carrier shipping), Protection (shipment insurance), EDD (estimated delivery date prediction), and Feed (TikTok Shop management software). Brands weighing tracking t
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