Actionable insights and inspiration for eCommerce merchants and marketers
Elevate your eCommerce game with expert tips, data insights, and inspiration from the best in the business. This blog is your resource for thriving in an omnichannel world, retaining more customers, and mastering the post-purchase experience.
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Analyzing Veeqo's Shipping Rates for Mid-Market Retailers
Your CFO wants shipping costs down, and you have been asked to find the platform that gets them there. At 15,000 orders a month, the software line is rarely what moves the total. What moves it is which carrier each label goes to, how much of that choice runs on rules and data, and whether a regional carrier you rely on is supported. The pressure is industry-wide. A February 2026 BCG report on parcel carriers and large shippers in Europe and North America found that "nine in ten shippers and car
5 Best Waybill Tracking Software Competitors Ranked for 2026
Is your team still juggling multiple browser tabs just to trace a single DHL Express waybill from Shenzhen to Chicago? Every tool on this list tracks express courier waybills; the difference is what each one tells you, and your customer, when a shipment stops at customs, and AfterShip goes deepest there. Without a single system, the work stays manual. Someone copies tracking numbers between carrier sites, the status reads "In Transit" for days, and the angry calls come from B2B and retail custo
Your Painless Warranty System Migration Checklist for CX Teams
Migrating your warranty system feels like changing a tire on a moving car. You're worried about losing years of customer data, your team revolting against a new tool, and angry customers caught in the crossfire. We know this feels like open-heart surgery on your CX org, and the worry is fair: a migration takes real work. This warranty system migration checklist gives that work a sequence your team can execute, one phase at a time. New claims move to the new system first, and your old claim his
Veeqo vs AfterShip Shipping Rates: Which Is Actually Cheaper?
Executive Summary You have been asked to cut shipping cost, and the first number you see is a label price. Neither tool publishes one for your parcels, so the honest answer on Veeqo vs AfterShip shipping rates is a method: price the label, the software and the support contacts each shipment creates. * Rates are comparable in kind; quote them per parcel. Veeqo offers Amazon's Buy Shipping rates for orders from all channels. AfterShip Shipping offers Discounted labels negotiated by Easyship (Es
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Personalization strategies for the holiday season
When you get emails from eCommerce stores that say "Hello firstname," it's obvious they have no idea who you are. And let's be honest, generic emails are just as bad as getting junk mail in your physical mailbox. And when it comes to the holiday season, your subscribers are bombarded with promotions left and right. So how do you make sure your emails stand out and actually get opened? Enter email marketing automation and personalization. By understanding your audience and their behavior, you
How to use personalization to get more out of your emails
As the holiday season quickly approaches, many online retailers are gearing up for their biggest sales event of the year: Black Friday and Cyber Monday. And as competition among eCommerce stores heats up, it's more important than ever to find ways to stand out from the pack. One way to do that is through personalization. There are different types of personalization, each with its own strengths and weaknesses. In this guide, we'll explore the different types of personalization and when to use ea
5 holiday email marketing examples to increase sales during the busy season
The holiday season is upon us, and that means one thing for email marketers: it's time to ramp up those holiday promotions! We've all received a barrage of holiday emails from retailers, so how can you make sure that your holiday email marketing efforts stand out in the sea of holiday cheer? While competition may be high, there are a few tried and true tactics to make sure your holiday email promotions shine. In this article, we'll cover five types of automated email flows that will help you bo
How to Turn an Abandoned Cart Into a Loyal Customer Using Email Marketing Automation
Abandoned carts are a huge problem for online stores. In fact, it's estimated that about 69% of all shopping carts are abandoned, meaning retailers lose out on millions of dollars in potential sales each year. There are a number of reasons why customers might abandon their cart: they may have second thoughts about the purchase, they may not have enough money to cover the cost, or they may simply forget to complete the transaction. Whatever the reason, there's no doubt that recapturing these lo
Elevate Your eCommerce Game With Industry-Specific Landing Page Templates
In eCommerce, visuals matter a lot. Your customers will not take more than 90 seconds to judge your brand and products. Choosing the right colors and structure for your web pages is crucial. Here are some tips to revamp the critical pages on your website and get a significant boost in your revenue and brand credibility. Fashion & accessories Color is the best and most direct way of setting a good first impression, and the fashion & jewelry industry mostly adopts the Morandi color system. As
Proven Win-Back Strategies for eCommerce
It’s no secret that it costs more to acquire a new customer than to retain an existing one. In fact, according to Harvard Business Review, it can cost from five to 25 times as much. That’s why it’s so important for businesses to focus on ways to win back customers who have strayed. Winning back a customer is the process of convincing a customer who has stopped doing business with you to start doing business with you again. It’s also known as customer reactivation. Fortunately, as an eCommerce
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Tips, tricks, and eCommerce inspiration from the industry’s top experts.
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