Actionable insights and inspiration for eCommerce merchants and marketers

Shippo vs. AfterShip Postmen: Which is Best for Your Business?

Do you rely on multiple carriers to get products to your customers? Are you looking for a way to integrate their shipping software into your eCommerce website or enterprise system? Good news: Shipping APIs have got you covered. Shipping APIs (application programming interfaces) are software connectors that allow two different systems to interact with each other without user intervention. eCommerce companies can use a shipping API to connect with couriers’ systems to get real-time rates, print s

ReBOUND vs AfterShip Returns Center: Which is Best for Your Business?

Got a return request from a customer? Don’t panic! Not only are returns a very normal part of the eCommerce world (30% of all online orders are returned [https://www.invespcro.com/blog/ecommerce-product-return-rate-statistics/]), but they actually provide you with a chance to sprinkle in some post-purchase delight. The numbers don’t lie; 73% of shoppers [https://www.readycloud.com/info/20-statistics-on-ecommerce-returns] say their experience with a brand’s returns process will affect their like

AfterShip adds 12 new couriers from March 14 to April 12, 2022

The need for reputable and reliable couriers is only growing and is indeed the first step to keeping your customers informed at every step of the delivery process. We have partnered with more reliable couriers to ensure a memorable shipping experience for your customers. Here are the new additions to our extensive list of carriers who partnered with us between March 14 and April 12, 2022. 🚛 Fastbox Headquarters: South Korea AfterShip courier page: https://www.aftership.com/couriers/fastbo

The Top Rebound Returns Alternatives and Competitors

Returns can be costly and time-consuming for businesses, so it's important to have a system in place that makes the process as easy and efficient as possible. When looking for a returns platform, it's important to consider the needs of your business. Some things to consider include the number of returns you process each year, the type of products you sell, and the shipping and processing fees associated with each platform. Rebound Returns might be one of the platforms that come up in your searc

Linc Global vs. AfterShip: Which Is Right for Your Business?

As an eCommerce business, you probably depend on carriers to provide tracking updates to your customers. However, carriers often miss the point when it comes to personalizing and enriching the post-purchase customer experience. For example, you won’t see the likes of UPS or China Post engaging shoppers with post-purchase product recommendations. Nor do these carriers offer a branded tracking experience that modern customers have grown to enjoy. Linc Global and AfterShip are two platforms that

The Importance of Post-purchase Behavior for Growing eCommerce Brands

In your mind, where does the customer journey end? A lot of thought and effort goes into acquiring customers, but what online retailers often forget is that the post-purchase phase is also a critical time for customer retention and growth. In fact, it's often said that the true measure of a company's success is not how many new customers it acquires, but how well it retains and grows its existing customer base. In this article, we'll explore the ins and outs of post-purchase behavior and equip