Actionable insights and inspiration for eCommerce merchants and marketers
Elevate your eCommerce game with expert tips, data insights, and inspiration from the best in the business. This blog is your resource for thriving in an omnichannel world, retaining more customers, and mastering the post-purchase experience.
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Analyzing Veeqo's Shipping Rates for Mid-Market Retailers
Your CFO wants shipping costs down, and you have been asked to find the platform that gets them there. At 15,000 orders a month, the software line is rarely what moves the total. What moves it is which carrier each label goes to, how much of that choice runs on rules and data, and whether a regional carrier you rely on is supported. The pressure is industry-wide. A February 2026 BCG report on parcel carriers and large shippers in Europe and North America found that "nine in ten shippers and car
5 Best Waybill Tracking Software Competitors Ranked for 2026
Is your team still juggling multiple browser tabs just to trace a single DHL Express waybill from Shenzhen to Chicago? Every tool on this list tracks express courier waybills; the difference is what each one tells you, and your customer, when a shipment stops at customs, and AfterShip goes deepest there. Without a single system, the work stays manual. Someone copies tracking numbers between carrier sites, the status reads "In Transit" for days, and the angry calls come from B2B and retail custo
Your Painless Warranty System Migration Checklist for CX Teams
Migrating your warranty system feels like changing a tire on a moving car. You're worried about losing years of customer data, your team revolting against a new tool, and angry customers caught in the crossfire. We know this feels like open-heart surgery on your CX org, and the worry is fair: a migration takes real work. This warranty system migration checklist gives that work a sequence your team can execute, one phase at a time. New claims move to the new system first, and your old claim his
Veeqo vs AfterShip Shipping Rates: Which Is Actually Cheaper?
Executive Summary You have been asked to cut shipping cost, and the first number you see is a label price. Neither tool publishes one for your parcels, so the honest answer on Veeqo vs AfterShip shipping rates is a method: price the label, the software and the support contacts each shipment creates. * Rates are comparable in kind; quote them per parcel. Veeqo offers Amazon's Buy Shipping rates for orders from all channels. AfterShip Shipping offers Discounted labels negotiated by Easyship (Es
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The importance of post-purchase without third party cookies
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Return Magic Will Shut Down July 6: The Potential Impact + Alternative
As an online merchant, you know the importance of creating a great returns experience. But if you’re using Return Magic to streamline your eCommerce return processes, it’s time to look for an alternative. Here’s why: Return Magic is closing down on July 6th, 2022. Per its website, the Admin and service will no longer be accessible or function for users when Return Magic is sunset. The company also said it understands that this change may impact your return workflows and your business, which is
The Top Loop Returns Alternatives and Competitors
Returns are an important part of running any eCommerce business. When customers are not happy with their purchase, they need to be able to easily return the item for a refund or exchange. Returns can also help businesses track what products are being returned most often and why so that they can improve their product offerings. There are a number of different eCommerce returns platforms available, each with its own strengths and weaknesses. Loop Returns is one such platform, and you might have c
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