API Integration

AfterShip Returns Center API and webhooks allow merchants to capture and send up-to-date returns and refund data to ensure consistency across systems and power operational growth.

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Contact sales

New Returns APIs and webhook

Integrate AfterShip Returns Center’s core functionality with the critical aspects of your business to manage, automate, and streamline returns, refunds, and exchanges.

Sync order and product data

Push customer order information from third-party systems/software into AfterShip Returns Center and make it readily available for your branded returns page and exchange sales lookup.

Centralize returns data

Use AfterShip Returns Center webhook to deliver details of the latest return updates to your internal system based on asynchronous events like when a return request approval is pending, return request is completed, and more.

Automate returns process

Streamline your operational workflow by leveraging AfterShip Returns Center’s Returns Management API to approve, reject, or mark the return request as “shipment received” or “refunded elsewhere” from your system.

Works well with other platforms

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Open Commerce API

Integrate your eCommerce platform’s order and product data with AfterShip Returns Center so it can be made available on your branded returns page for customers to raise hassle-free return requests and carry out effortless exchanges.

Returns Center Webhook

Feed your CRM, ERP, and warehouse systems with real-time customer return data. Use webhook subscriptions to receive notifications about particular return events in a shop.

Send customers return order status updates
Notify customers about the refund status

Returns Management API

Fully or partially automate the processing of return requests and refunds by integrating your internal business applications with our Returns Management API.