Mathieu Olivier

The Quick Checklist To Make Your eCommerce More Trustworthy

This post was originally published in 2021. We've updated and added to it to provide you with more accurate, up-to-date advice about building trust with your eCommerce store. Try this: Open Google Analytics and check your bounce rate. Not so great, right?  Many people come to your website—hopefully—but most don’t buy. Even more perplexingly, they often come to your eCommerce store, stay 15 seconds or less, leave, and don’t even remember you afterward. What can you do to change this pattern?

Why Net Promoter Score NPS® Matters For Your eCommerce Stores?

Your customers come and go. But how do you know if they are happy with their experience on your website? What's the signal? You may be selling more and more, and that's obviously a good sign. But are you really sure? You can feel the pulse of what your customers think about you on social media. It's easy to find both negative and positive tweets about your brand or products. Or they get in touch with you via Facebook, or send you emails to your customer support inbox. But they are not the m

5 IFTTT Recipes To Run Your eCommerce Stores

Have you ever dreamed of having a robot doing tasks in the background? At AfterShip, we're all in to give you the recipes for doing more, with less efforts. So you can focus on growing your business. Meet IFTTT. You've heard about it before but you might have missed the opportunity to try it. IFTTT stands for “if this then that”. It's a free web-based service that allows users to create chains of simple conditional statements. All automated. They call these conditional statements recipes. One

5 Apps To Grow Product Reviews on Your Shopify Store

> "A person’s name is to him or her the sweetest and most important sound in any language." This quote is from Dale Carnegie. He wrote it in 1936 in his classic book: How to Win Friends and Influence People. In one chapter, he emphasises that "the average person is more interested in their own name than in all the other names in the world put together." Using names is powerful. Product Reviews to boost sales If you want to sell more, you have to display names, therefore reviews of customers c