Actionable insights and inspiration for eCommerce merchants and marketers

13 ways to improve your digital customer experience to increase sales

Does your brand offer a positive digital customer experience? If not, your business could be in trouble. According to PwC, 32% of consumers would stop doing business with a brand after only one bad experience. Eek. But if you want to spend less on customer acquisition, you need to find a way to keep customers around longer. And one of the best ways to do this is to provide a stellar digital customer experience. In this post, you’ll find 16 ways to improve your digital customer experience str

What is a delivery exception? (and how to deal with them effectively)

Cha-Ching. You made a sale! Now it’s time to ship the order to the customer. You take the necessary steps: printing the shipping label, sending the package to your carrier, and waiting for the tracking status to say ‘delivered.’ But instead of marking the order as delivered, the courier updates its status to ‘delivery exception.’ Suddenly the customer is unhappy, and you’re confused about what to do next. Even though there’s no way to avoid delivery exceptions completely, there are steps you

Boost Referral Sales with Customized Rewards Notification Email

Sales referrals are among the best and most effective ways to get new leads and potential clients for your business. In simple terms, it allows you to leverage the trust you have built with your existing customers by getting potential referrals that would be interested in your products and brand. These sales leads typically have a much higher conversion rate as compared to the sales leads that you generate from other lead generation methods. An effective referral marketing strategy lets you get

Build Your Brand Story with UI/UX Optimized Blocks

A professionally designed landing page plays a key role in enticing your visitors and driving them further down the conversion funnel. Landing pages foster businesses in creating effective marketing strategies to promote their products and services. An ideal landing page has to be flawless, and in this article, you will find such a way of designing stunning, user-friendly landing pages in just a few minutes and boost your brand and sales significantly. Automizely Page Builder introduced a wid

Send tracking update notifications based on customized automated workflows

Are you looking for ways to enhance the post-purchase experience of your users? Well, that’s what you need to stay ahead of your competitors amid the rising competition in the ecommerce space. What matter’s today is how effectively you are engaging your customers beyond the initial point of sales in order to make them loyal to your products as well as your brand. Sending accurate and regular tracking update notifications to your customers is the key to win their trust and loyalty to your brand.

Simplify Your Shipping Process With the ‘End of Day’ Form

If you are in the ecommerce space, it is pivotal to remain at par with the fast-evolving customer expectations by ensuring quick delivery of the products. A fast shipping process demands a streamlined shipping process [https://www.g2.com/categories/demand-planning] and documentation. In an attempt to make the shipping process smooth and quick, Postmen has released the ‘End of Day’ (EOD) form for all users. What is the ‘End of Day’ form? ‘End of Day’ (EOD) form or shipment manifest is a compil