Free
All the must-have features
from
- World-class package protection
- Automated resolutions
- Claim management portal
Shipping incidents frustrate both retailers and customers. When it comes to making claims, it usually results in disputes, lengthy processing, and endless waiting periods. Claim approvals can take several months with carriers.
Powered by InsureShield®, AfterShip Protection is a free-to-use software that offers lower-than-industry premiums. Its easy online claims process provides global, full-value, and cross-carrier coverages. Most claims can be approved within 2-5 business days with Protection, so retailers can quickly get reimbursed and recapture lost revenue.
1. Please provide the information of your business
2. Please choose the categories you sell
Potential loss without Protection
-
Your projected ROI (US$):
per year
Cost reduction
Manpower cost saved annually
Lost revenue recaptured
Revenue recaptured with reshipping
Revenue increase
Revenue due to conversion rate increase
We collect data as customers interact with us via our websites or use AfterShip’s subscription services. When we collect and how we use the information are all described in our Privacy Policy.
Enjoy great flexibility by choosing whether you or your customers will pay for shipping protection.
Add our protection widget to your store, and then give your customers the option to include it.
Collect shipping issues, supporting documents, and preferred resolution methods via one portal.
Manually or automatically resolve claims by issuing refunds or reshipping items, before or after the insurer reimburses you.



95%
high claim-success rate
Partner with a recognized insurance provider and offer better experiences to customers when their package is lost, damaged, or porch-pirated. InsureShield's data shows 95% of claims are approved.
Don't make customers wait for claims approvals. AfterShip Protection uses InsureShield as its trusted shipping insurance provider. Their claims are approved within 4 days of submission (on average).
Recoup any costs incurred, given the need to expedite the shipping of replacement items. AfterShip will pay up to 20% of the merchandise list value to compensate for the incremental re-shipping costs.
Protect your customers’ shipments as they fly, sail, or ride around the world. Both domestic and international shipments are covered, from anywhere to anywhere.
Don’t worry about who you ship with, all customer deliveries are eligible for cover. Goods in any packaging, moving with any carrier, via any lane can all be protected.
Build a trusting relationship with your customers. Assure them that protection claims for porch piracy will not require a police report in order to be resolved.
Integrate seamlessly and eliminate manual data reentry with platforms like Shopify and Shopify Plus without lengthy development. Just one-click, get the protection for your Shopify business.
Designed for easy engineering. Feel free to integrate Protection API with your current tech stack and auto-extract relevant data to your own system.
Connect with our post-purchase experts to see how AfterShip can transform your customer journey.