Eric Pong
An expert in global eCommerce logistics, Eric manages Aftership's 1K+ global logistics partners, including parcel carriers, fulfillment companies, and freight forwarders.
Delivery Performance Dashboard: The Honest Verdict for Enterprise Logistics in 2026
Beyond Reporting: Why Your 2026 Logistics Strategy Demands a Proactive Control Tower Your Q4 carrier performance report arrives in January. It confirms what you already knew: your carriers missed their SLAs, delivery exceptions spiked, and costs spiraled. The report is a perfect autopsy of a disaster. In 2026, an autopsy is no longer good enough. You need a command center, not a morgue. For the returns platforms behind those dashboards, see the returns platform shortlist for enterprise. For mo
Killing Your Margins? How Shopify Brands Stop Overpaying on Every Shipping Label
The Hidden Margin Killer in Your Shopify Store You've obsessed over product costs, ad spend, and conversion rates. But when was the last time you audited the single biggest threat to your profit margin? For most Shopify brands, it's the shipping label you print for every order. If that question stings, you're in good company. Most stores configure shipping exactly once, early on, when volume is low and a single carrier account feels simple enough. That setup keeps working right up until it doe
USPS Delivery Platform Pricing: The Honest Verdict for DTC Brands on a Budget
Why Your USPS Strategy Needs More Than Just a Label Printer You chose USPS for its unbeatable cost-efficiency. But now, your support team is paying the price with endless "Where's my order?" tickets, and your branded experience ends the second a package leaves your warehouse. How do you fix the customer experience without abandoning the carrier that makes your business profitable? Start by giving yourself credit. For a DTC brand shipping 500 to 5,000 orders a month, building on USPS is a smart
ClickPost Rate Comparison Lacking? AfterShip's 2026 Verdict
Your shipping spend is climbing, even though you use software that is supposed to find the cheapest rates. If you are manually double-checking carrier costs or explaining budget overruns to finance, you are not fixing a software glitch - you are running into the limits of how rate aggregation works at scale. The Hidden Costs of a "Good Enough" Rate Shopper The trap in any ClickPost rate comparison, or any aggregator's rate screen, is that it answers the wrong question. It tells you a rate. It
Tired of Juggling UPS, FedEx & USPS? Why a Tracking App Helps
Tracking your own deliveries rather than your store's orders? Use the free AfterShip app. The Hidden 'Admin Tax' on Your Growing Business How many browser tabs do you have open right now? One for a UPS tracking number, another for FedEx, and a third for a USPS shipment? If you're running a growing business, you know this manual copy-paste routine is a major time-waster. Here is what that routine actually costs you. Say each package takes about 2 minutes to look up: find the number, open the
Brightpearl Users: AfterShip is the Shippo Alternative for Mid-Market Logistics Managers
You've invested in Brightpearl to bring order to your inventory, sales, and accounting. But if your team is still wrestling with CSVs for returns, manually answering WISMO tickets, and using Shippo to just print labels, you're fighting fires in the last mile and leaving the ROI from your new ERP on the table. That gap is the real story. Moving to Brightpearl — now part of Sage Group Plc — is a signal of operational maturity: you outgrew running the business on spreadsheets and bolt-ons. Your sh
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