Gain visibility into all the return requests in one place to fasten your return process.

Give your customers an engaging & seamless return experience to retain brand loyalty.

Give proactive updates of returns status to drive customer loyalty and reduce enquiries.

Know trend of return requests to help plan your inventory.

Allow customers to get refund to their original payment method or replace with the same item.

Customers love transparency. Let them know upfront what they can return and what cannot.

Provide prepaid return labels upon auto approving RMAs to accelerate the return process.

Allows customers to find the right replacement with a one-click exchange.

Offer customers personalized returns experience with the multilingual returns pages.

Allow shoppers to control how they want to return by generating labels automatically, configuring returns fees, enabling green returns, and allowing returns to a store.

Optimize your workflow by auto-updating the requests as “Shipment received”.

Offer refunds as store credits to encourage customers to come back again and shop more.

Process partial or full refunds faster to boost customer loyalty and encourage repurchase.

Allow them to choose any product in your catalog at the value of their current return order.

Allow them to choose any product in your catalog at the value of their current return order.

Create a list of ineligible and eligible items for returns or exchange based on specific rules to minimize returns.

Recover losses by automatically or manually restocking returned items on Shopify and initiating refunds by updating the status of the returns to “Delivered” or “In-Transit”.

Keep better track of returns by sending return status updates to your CRM, ERP, and warehouse management systems.

We'll help you integrate with external systems or carriers

Secure your passwords with two-factor authentication and add an authenticator where possible

Automate the processing of return requests, and push order and product data to your branded tracking page for easier returns and exchanges.

Your dedicated customer success manager provides proactive service, ensuring your success with AfterShip

Our onboarding managers can offer you assistance and support to get you started with our app and set up for initial success

Faster response times, a dedicated support team, and our 99.9% uptime SLA.