Eugene Oh
Head of Product Marketing
Best Waybill Tracking Software for 3PLs & Freight in 2026
The Real Problem: Why Fragmented Waybill Tracking Kills 3PL Profitability Your team spends half its day bouncing between carrier portals. Estes for the LTL leg, TForce Freight for another, FedEx and UPS for parcel, and a forwarder's own portal for anything moving by air. Your clients want one place to look, under their own brand. Meanwhile a shipment that missed its delivery appointment is sitting at a terminal in Columbus accruing storage charges, and nobody will know until somebody opens the
5 NextSmartShip Alternatives for Growing Dropshippers in 2026
Is your dropshipping brand outgrowing NextSmartShip? If the quote you were given keeps changing after your products are measured, if parcels are being held for extra charges after they land, and if every delay turns into another "Where is my order?" ticket you answer yourself, you're in the right place. Most guides to successful dropshipping stop at the supplier. That is half the job. Your operation runs on two layers: the physical one, the partner who picks and ships, and the digital one, ever
Narvar vs WeSupply: The Verdict for High-Volume DTC Brands
You've narrowed your post-purchase platform choice to two contenders: Narvar, the established enterprise leader, and WeSupply, the modern challenger. It's a logical final round. It's also built on a picture that changed last year, and for a high-volume DTC brand planning to scale, it's the wrong question to be asking. What changed is ownership. WeSupply Labs is an EasyPost company, acquired in 2025 according to its co-founder, which means the independent challenger on your shortlist is a busine
Narvar vs. Alternatives: Which Platform Delivers Smoothest Returns for DTC Brands?
Beyond the Portal: What a Smooth Return Actually Costs You Your returns process is costing you more than return labels. The teams pulling repeat purchases out of returns are not doing anything mysterious. They measure three things you probably do not. Most returns budgets stop at postage, restocking labour and write-downs. That is the cheapest part. NRF found in 2025 that about 71% of consumers say they are less likely to shop with a retailer again after a poor returns experience, up from 67%
Narvar vs ParcelLab: The Honest Verdict for Enterprise CX Teams
Your Narvar or parcelLab contract is up in ninety days, and the honest question is not which one is better. Both will show your shopper a delivery date and both will claim it is right about 95% of the time. The question your support queue actually answers is a different one: how many of your shipments get a date at all? Only one of the three vendors on your shortlist publishes that number. That gap is what this comparison is built on. Not a feature bake-off, because the features have converged,
Narvar vs Oracle CX: The Honest Verdict for Mid-Size Retailers' Post-Purchase ROI
Executive Summary: The Verdict in 60 Seconds Your IT team wants Oracle. You are looking at Narvar. Before you build a business case around that choice, it is worth knowing that those two options do not sit at the same layer of your stack, and the one your IT team is proposing was not built for the job you are trying to fill. * Narvar is a post-purchase specialist selling tracking, returns, notifications and delivery estimates. * Oracle's commerce product is B2B commerce under Oracle Sales, n
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The Blog Squad
Aasif Osmany
Adelina Karpenkova
Arinze Okonkwo
Colin Loughran
CR Lin
Eileen Zhu
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Harsh Saxena
James Hong
Jessica Hulett
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Mathieu Olivier
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Michael Klonoff
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Mike Fazio
Philip Manzano
Ricky Au
Ryder System, Inc.
Sarah Kang
Stephanie Fragale
YJ Ma
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