Võtke omaks ühtne kaubandus koos elutsükli tellimuste jälgimisega
Parandage äritegevust tervikliku tellimuste nähtavusega kogu e-kaubanduse teekonnal, mida toetab ühtne taustsüsteem.
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Tellimuse täielik nähtavus
Integreerige oma taustatoimingud, et saavutada täielik elutsükli tellimuste nähtavus ja kasutada ühendatud andmeid tõelise omnikanalilise jaemüügi jaoks – siduda võrgu- ja võrguühenduseta kanalid ning ulatudes täitmisest kuni tagastamiseni.
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Kuidas AfterShip elutsükli tellimuste jälgimine teid aidata saab
74%
vähem WISMO pileteid
52%
lühem keskmine lahendamise aeg
50%
madalamad tegevuskulud
Ühtne kliendikogemus elutsükli tellimuste jälgimisega
- Eelsaatmine
- Transiidi ajal
- Returns ja vahetused
- Omnikanali
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Kaasake ostjad tarneeelses etapis varem
Pikemate töötlemisaegadega kaupmeeste jaoks kohandage eelsaadetise olekut ja pakkuge jälgimislehtedel ja märguannetel eelsaadetise edenemist. Täiustatud tellimuste läbipaistvuse abil hoidke kliente kursis, seadke ootused ja vähendage ärevust.
Kasutusjuhud:
Tipphooajad ja lao ülevõimsus
Suuremate tellimuste mahtude käsitlemine tippperioodidel ja lao töötlemise võimsuse ületamise ajal.
Nõudmisel printimise (POD) ettevõtted
Just-in-time tootmise õhutamine tellimuse vormistamisel.
Ettetellimine
Võimaldab klientidel osta avaldamata tooteid.
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Teatage kriitilistest tarneetappidest
With AfterShip's rule-based notification workflows and multi-language branded tracking pages, customers will stay informed throughout the carrier's transit process, including updates on in-transit status, out-for-delivery, exceptions, failed delivery attempts, and availability for pickup.
Use cases:
Inform customers once the package is shipped
Notifying customers when the carrier has picked up their goods or if some items are partially shipped.
Prepare customers for delivery
Updating shoppers on out-for-delivery or available for pickup statuses so they can prepare as needed.
Manage shipment exceptions
Filtering to better manage shipments that need special attention and inform customers as needed.
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Tagastamise ja erandite töötlemise kiirendamine
Offer shoppers transparent tracking and expedited processing on returns & exchanges. Delight your customers with a unified post-purchase experience.
Use cases:
Address exceptions, returns, and exchanges quickly
Access return & exchange shipment statuses on the RMA detail page and use them to filter RMAs. Set up automation rules to speed up resolutions.
Reassure customers with proactive updates
Display return shipment statuses and EDD for returns and exchanges. Automatically inform shoppers through branded emails & SMS.
Integrate data insights
Manage smarter with aggregated insights, including peak order times, estimated delivery dates, average processing times, and carrier performance.
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Ühendage võrgu- ja võrguühenduseta kliendikogemus
Swiftly locate, pick, and pack orders with the latest order information. Notify and allow shoppers to track their orders on branded tracking pages when they are ready for collection. Establish a seamless omnichannel experience.
Use cases:
Buy online, pick up in-store (BOPIS)
When shoppers make online purchases and collect the items at physical stores.
Buy online, ship to store (BOSS)
When BOPIS products are out of stock at a store, the BOSS system retrieves the identical product from the nearest branch, reducing the likelihood of lost sales.
Buy online, return in-store (BORIS)
When shoppers make online purchases and return at physical stores.
Smarter Search & Browse
Kaasake ostjad tarneeelses etapis varem
Pikemate töötlemisaegadega kaupmeeste jaoks kohandage eelsaadetise olekut ja pakkuge jälgimislehtedel ja märguannetel eelsaadetise edenemist. Täiustatud tellimuste läbipaistvuse abil hoidke kliente kursis, seadke ootused ja vähendage ärevust.
Kasutusjuhud:
Tipphooajad ja lao ülevõimsus
Suuremate tellimuste mahtude käsitlemine tippperioodidel ja lao töötlemise võimsuse ületamise ajal.
Nõudmisel printimise (POD) ettevõtted
Just-in-time tootmise õhutamine tellimuse vormistamisel.
Ettetellimine
Võimaldab klientidel osta avaldamata tooteid.
Product Recommendations
Teatage kriitilistest tarneetappidest
With AfterShip's rule-based notification workflows and multi-language branded tracking pages, customers will stay informed throughout the carrier's transit process, including updates on in-transit status, out-for-delivery, exceptions, failed delivery attempts, and availability for pickup.
Use cases:
Inform customers once the package is shipped
Notifying customers when the carrier has picked up their goods or if some items are partially shipped.
Prepare customers for delivery
Updating shoppers on out-for-delivery or available for pickup statuses so they can prepare as needed.
Manage shipment exceptions
Filtering to better manage shipments that need special attention and inform customers as needed.
Product Tagging
Tagastamise ja erandite töötlemise kiirendamine
Offer shoppers transparent tracking and expedited processing on returns & exchanges. Delight your customers with a unified post-purchase experience.
Use cases:
Address exceptions, returns, and exchanges quickly
Access return & exchange shipment statuses on the RMA detail page and use them to filter RMAs. Set up automation rules to speed up resolutions.
Reassure customers with proactive updates
Display return shipment statuses and EDD for returns and exchanges. Automatically inform shoppers through branded emails & SMS.
Integrate data insights
Manage smarter with aggregated insights, including peak order times, estimated delivery dates, average processing times, and carrier performance.
Strategic Merchandising
Ühendage võrgu- ja võrguühenduseta kliendikogemus
Swiftly locate, pick, and pack orders with the latest order information. Notify and allow shoppers to track their orders on branded tracking pages when they are ready for collection. Establish a seamless omnichannel experience.
Use cases:
Buy online, pick up in-store (BOPIS)
When shoppers make online purchases and collect the items at physical stores.
Buy online, ship to store (BOSS)
When BOPIS products are out of stock at a store, the BOSS system retrieves the identical product from the nearest branch, reducing the likelihood of lost sales.
Buy online, return in-store (BORIS)
When shoppers make online purchases and return at physical stores.
Juhtumiuuringud
Maailma suurimad kaubamärgid kasutavad AfterShip-d, et pakkuda oma klientidele suurepäraseid ostujärgseid kogemusi. Vaadake, kuidas see teid aidata saab.
Usaldavad maailma suurimad kaubamärgid
Alustage vaid 30 minutiga
Võtke ühendust meie ostujärgsete ekspertidega, et näha, kuidas AfterShip saab teie klienditeekonda muuta.
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